musen

liu

I am available
Based In Los Angeles CA
brand & digital marketing strategist
Brand Storytelling • Content Creation • Web Dev • Marketing Operations • Project Management

creativity innovation inspiration human

creativity innovation inspiration human

visual design concept art

visual design concept art

01

Brand & Strategy

  • Brand positioning & messaging
  • Industry research & customer insights
  • Content strategy & planning
  • Social media management
  • Branding Consistency
  • Trend analysis & cultural relevance
  • Influencer & campaign strategy

Great brands constantly evolve. I approach branding as an ongoing conversation, making sure every piece feels timely, human, and unmistakably on-brand.

02

digital experience

  • Wireframing & prototyping
  • WordPress (Elementor) + Webflow
  • UI & UX Design (Figma)
  • Graphic Design
  • HTML & CSS
  • On-Page SEO
  • UX Content Structure

Online presence isn’t just a destination. It’s the clearest expression of a brand’s priorities, and I focus on building digital experiences that feel intuitive, credible, and ready to convert from the first click.

03

Operations leadership

  • Program & Project Management
  • Cross-Functional Communication
  • Stakeholder Coordination
  • Timeline & Dependency Planning
  • Scheduling & Delivery Workflows
  • Documentation & Tracking

I treat operations as the connective tissue of a business, guiding cross-functional teams through complex projects with clarity, structure, and steady execution.

04

Growth & retention

  • Loyalty & Rewards Programs
  • Gamified Engagement
  • CRM Touchpoints
  • Email Marketing
  • Lifecycle Marketing Thinking
  • Conversion-Focused Messaging

Sustainable growth goes beyond viral moments. I focus on relationships and long-term value, designing loyalty experiences that turn attention into trust and repeat behavior.

My
Resume

Download My Resume
Jan 2024 - Present

Program Operations Specialist

I owned the operational backbone of mentor-led labs and pre-apprenticeship programs, ensuring smooth delivery across planning, execution, and iteration. I structured curricula, built and managed LMS courses, and designed centralized systems to track sessions, attendance, and feedback. Working closely with mentors, the CMO, and cross-functional teams, I translated ideas into scalable processes that improved clarity, alignment, and learner experience across programs.

Operations Management
Instructional Design
LMS Administration
Cross-Functional Coordination
AI Workflow Design
Jan 2024 - Jan 2026

Web & Digital Marketing Specialist

I led digital marketing efforts across brand, content, and growth, helping shape how a women-owned biotech company communicates complex science in a clear and engaging way. My work spanned multi-platform content strategy, a full website rebuild, brand redefinition, and the launch of a gamified loyalty program to drive engagement and retention. As the sole content owner on the team, I wrote, filmed, and edited every asset in-house, aligning storytelling with mission and business goals while strengthening customer relationships through CRM initiatives and personalized outreach.

Creative Content Strategy
Content Production
Brand Positioning
Web Development
CRM & Loyalty
Sep 2023 - Dec 2023

Digital Marketing Specialist

I supported product launch marketing by producing campaign assets and building internal systems to organize and distribute content efficiently. I worked on Apple TV-related launch materials and created a centralized content hub to streamline collaboration across teams and partners, helping improve speed, consistency, and reuse of marketing assets.

Campaign Content Production
Content Systems & Organization
Cross-Team Collaborations
Aug 2020 - Jul 2021

Brand Management Associate

I worked on global wellness brands Evian, Alpro, and Provamel, supporting large-scale social, influencer, and brand campaigns across digital channels. I managed a ¥1M influencer campaign across RedNote and paid social, from creator selection through spend tracking, and supported cross-brand collaborations including a L'Oréal livestream that drew 80K+ live viewers. I also led a Sam's Club packaging project end to end, coordinating six internal teams and an external manufacturer, and combined consumer insights with performance analysis to refine messaging.

Influencer Marketing & Paid Media
Consumer Insights & Research
A/B testing & optimization
Brand Positioning

Testii

Monial

Musen combined clear communication and stakeholder management with thoughtful ideas and strategic input. He made such a strong impression that after I moved into a new role at Danone, I specifically asked him to come back and work with me again.

Grace Wang (Head of Marketing @Edrington)
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Musen joined AUGenomics at an early stage and consistently stepped beyond his formal role to shape how we showed up publicly and how we thought about our brand. He brings a combination of creativity, organization, and initiative.

Hannah Dose (CEO @AUGenomics)
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He stood out for his communication in agency relationship management and great leadership beyond his tenure to influence cross-functional teams. He was highly organized and proactive, always leveraging consumer insights to make sound recommendations.

XuHan Shang (Regional Marketing Manager, Asia @General Mills)
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He is highly organized and system-driven, building clear processes and trackers that supported efficient cross-team communication. His ability to create structure around moving parts kept multiple stakeholders aligned.

Melissa Rautenberg (Chief Operations Officer @Clear Digital Labs)

Awards

Rio
,
Brazil
Abstract Art: Most Viewed Project

Abstract Art Awards are competitions that celebrate and recognize outstanding contributions to the genre of abstract art, which emphasizes color, form, and expression over representational accuracy.

Madrid
,
Spain
Creative Competition: Most Creative Work

Creative Competition awards are prestigious accolades designed to recognize and honor outstanding achievements in various creative fields, including art, design, advertising, and media.

Cupertino
,
California
Development Fest: Web Solutions

The Development Fest Awards recognize outstanding achievements in software development, celebrating innovation, creativity, and excellence in the tech community. These awards honor various categories.

Sydney
,
Australia
Visual Fair: Top Artist

The Visual Fair Awards celebrate excellence in visual arts, design, and creative industries, recognizing outstanding projects, artists, and innovations. Typically held at visual arts festivals or exhibitions.

London
,
Uk
Editors Choice: The Best  App

The Editors Choice awards are prestigious recognitions given by various publications, recognizing outstanding products, services, or innovations in specific categories.

Interested in Collaborating?

Location
  • Los Angeles CA 90046
  • United States
Phone
  • USA +1 (213)-245-9219
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